TeamViewer Assist AR (Pilot)

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About TeamViewer Assist AR (Pilot)

TeamViewer Assist AR (powered by ARCore) provides easy, fast, and secure remote assistance to identify and solve problems in the real world.

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues.

• Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it.
• Receive real-time service and support from your remote experts
• Your experts see what you see and annotate with 3D markers that stick to real-world objects
• You can even share your knowledge by creating video tutorials for training purposes

Key Features:

• Remote camera sharing and real-time video streaming
• HD VoIP
• 3D annotations
• Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange
• Plus so much more…

TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians.

Information on Mandatory Access

● Camera: Necessary to generate video feed on the app

Information on Optional Access*

● Microphone: Fill the video feed with audio, or used to record message or session

• You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.

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Frequently Asked Questions