i-ONE Bank - 개인고객용

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About i-ONE Bank - 개인고객용

Start easily, and complete your finances in your own way.

i-ONE Bank, your first financial app, reflects your lifestyle and values.

(IBK Customer Center 1588-2588, Consultation Hours: Weekdays 9:00 AM - 6:00 PM)

■ My first financial app, even without an account

• Sign up for membership and use the app without opening an account
• Explore i-ONE Bank services without logging in
• Easy-to-use features for checking, transferring, and signing up for products make it easy for even financial novices to get started

■ Easy to use with simple authentication methods

• Log in easily with a pattern, fingerprint, or face, without the need for complex joint certificates
• Easily transfer money, sign up for products, and complete all banking transactions with a six-digit authentication password and biometric information

■ A home screen tailored to your needs

• Organized into five themes: Assets, Products, Banking, Benefits, and Stocks
• Check your main account balance and transfer money all at once from the home screen
• A welcome screen tailored to your individual financial lifestyle Message Service
• Personalized home page, personalized menus for your most frequently used apps
• Customized product and service recommendations

■ New stock menu, from investment information to opening a securities account

• (Stock Home) Quick stock price updates by topic
• (Expert Stock Picks) Information on stocks selected by experts
• (IBK Investment Magazine) Financial tips and useful investment information

■ UI Improvements for Customer Usability

• Stylish dark mode UI reduces eye strain and improves usability
• Easy banking for users with limited app experience
• i-ONE Bank provides a UX optimized for financial services based on consistent guidance

■ More Convenient and Faster Transfers

• (TokTok Transfer) Shake your phone and tap to send money to a designated account anytime, anywhere
• (Multiple Transfers) Quickly and easily send money to multiple people at once
• (Photo Transfer) Send money by taking a photo without having to enter an account number
• (Favorites) Save and manage frequently used deposit accounts by group

■ i-ONE Guard, the bank's first integrated security platform

All of i-ONE Bank's security services at a glance! Integrated Management

• (i-ONE Antivirus) Automatically blocks security threats in real time, including device threats, remote control, app OS forgery, and behavioral threats, ensuring a safe i-ONE Bank experience.
• (My Smartphone Diagnosis) Directly checks potential smartphone risks, including threat app detection, phishing text (SNS) detection, phone manipulation detection, and malicious URL/QR detection.
• (i-ONE Guard) Proactively manages non-face-to-face financial transaction methods and formats, including e-finance login and usage management, ID theft management, and safe blocking of credit transactions and non-face-to-face account opening.

■ MyData-based Asset Management Service

• (My Assets) Integrated access to financial information scattered across various financial institutions.
• (My Expenditures) Expenditure analysis, target budget/fixed expense management, necessary expenses/cash flow management, and consumption patterns/card performance management.
• (My Reports) Comprehensive analysis reports on net worth, asset distribution, investment returns, and debt status.
• (Credit Management) Credit score inquiry, detailed change history, customized credit guide, and credit score. Upload

ㅤ• (Real Estate) Real estate market/actual transaction price information, subscription consulting, pre-sale information, real estate calculator

ㅤ• (Asset accumulation) Investment tendency analysis, portfolio recommendation/subscription, no-use challenge product subscription

■ Product mall that knows me

ㅤ• Customized product recommendations for each customer through big data analysis

ㅤ• Big data reports analyzing customers with similar financial tendencies

■ Customized service clubs/lounges by generation/occupation

ㅤ• Products and services tailored to each customer through generational clubs

ㅤ• (Military personnel) Customized military life services, from pre-enlistment preparation to vacation and post-discharge preparation

ㅤ• (Children) Childcare services for expectant mothers preparing for childbirth and raising children

ㅤ• (Office workers) Customized product recommendations, benefits, and convenient services for office workers

■ Public+ for diverse public service support

ㅤ• Integrated public services across sectors, including government benefits, document issuance, travel, and automobiles

■ Rich and unique services

ㅤ• In addition to finance, group buying, games, gifting, and more Providing unique, life-focused services

■ AI assistant chatbot at your side

• Applying trendy styles to enhance customer intimacy and convenience
• (Curation) Recommending customer-specific information using keywords
• (Financial Transactions) Instantly resolve major banking transactions in the chat window
• (Menu Search) Simply say a desired menu item to jump directly to it

■ App Permission Information

• Phone (Required): Your phone number is used for user authentication, including verifying your mobile phone information and membership.
• Address Book (Optional): Used to import contact information for transfers and SMS messages after transfers.
• Camera (Optional): Used to take photos of your ID and documents, capture QR codes for copying joint certificates, capture Zero Pay QR codes, capture Giro forms, and capture profile photos.
• Storage (Optional): Used to save and retrieve certificates, store bankbook copies, enable visible ARS, configure profile settings, and save temporary photos when taking ID photos.
• Notifications (Optional): Used to send push notifications, such as financial information and events. - Location (optional): We use location information for services such as setting your electronic financial location.
• Microphone (optional): We use this information for voice searches in chatbots and integrated search, and when requesting IBK Digital Identity Verification.

※ We request minimum access permissions to ensure a smooth app experience for IBK Industrial Bank customers.

※ You can still use the service without consenting to optional access permissions, but some features may be restricted.

※ How to change access permissions (setting methods may vary by manufacturer)

■ Phone Settings > Applications > IBK Industrial Bank > Permissions

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Frequently Asked Questions