Gainsight

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About Gainsight

Stay on top of important activities and customer interactions

• Enjoy the full richness of Timeline, on the go
• Use search and filters to get a more personalized experience
• Manage your private drafts
• Consume and edit rich-text

Capture notes, action items, and other key details from anywhere

• Rich activity creation experience, with formatting and @mention capabilities
• Populate standard and custom fields… no detail left behind!

Access information about your companies and relationships

• Use search to get 360 details about a company or a relationship
• Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking
• Access the timeline entries for a particular company or relationship

Get smart, actionable notifications

• Get notified when you are @mentioned in an important conversation
• Connect your Google or Outlook calendar for timely meeting prep and quick note-taking

Get every detail and insight quickly with Sally

• Conversational AI bot that is always at your disposal, making you even more productive!
• Easily consume:
• Customer summary and attributes
• Full health scorecard
• NPS survey responses
• Tracked sponsors
• CTA summary

...and more!

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Frequently Asked Questions